Mobility Solutions Administrator Intern

Position: Mobility Solutions Administrator

Organization: Mobility Solutions

Classification: Non-Exempt

Reports to: Manager of Mobility Solutions

Summary: Vatic Outsourcing, a growing boutique telecommunications consulting firm, is seeking an employee who can work in multiple areas of the business including hardware processing and staging, inventory control and management, and outbound order fulfillment. This position will also require accessing and updating inventory in customer databases and systems and provisioning customer equipment for specific use-cases. In addition, this position asks for the ability to regularly send updates on requests in a professional manner.

Major Duties and Responsibilities:

• Maintain customer inventory of hardware and accessories
• Provide regular updates on status of shipments and receiving
• Provision multiple device types for different customer use-cases
• Full ownership of device staging to receipt of equipment by user and assisting with initial setup
• Attending regular client meetings and speaking to inventory and deployment tasks when needed

Preferred Skills:

• Ability to communicate effectively (verbal, written, email) with customers, peers, direct and senior management
• Familiarity with multiple device types (iOS, Android, Windows, etc.)
• Experience with itemization software (Excel, Google Drive, etc.)
• General customer service experience

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Supervisory Responsibility: While there is not a formal responsibility for personnel management, this role will work closely with various members of internal peer and management organizations and will need to take various leadership roles, internally and externally.  

Work Environment: This position operates in a professional office environment.

Additional Eligibility Qualifications

• Work Authorization/Security Clearance (if applicable)
• Job contingent upon a background check before start date 

EEO Statement: It is our policy to provide equal employment opportunity to all individuals. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.

Vatic’ s policy is to provide equal employment opportunity to qualified persons without regard to race, color, religion, sex, national origin, age, known mental and physical disabilities, or veteran status. Federal and state laws require this, and we believe equal employment opportunity is simply good business practice.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.