Internal Sales Support Specialist

We are looking for a detail-oriented and proactive Internal Sales Support Specialist to join our dynamic and growing team. This role will be hands-on, supporting order processing, customer interactions, service coordination and administrative tasks. You will work closely with our internal teams in the U.S. and possibly Denmark, assisting with SAP order management, quotations, spare parts coordination and office operations.

Key Responsibilities

• Order Processing & SAP Management: Handle order bookings, process transactions and ensure accuracy within SAP.
• Quotations & Spare Parts Coordination: Generate and send quotes, liaise with Denmark for spare parts and ensure smooth communication with the warehouse and customer.
• Customer & Team Interaction: Provide internal sales support to the U.S. team, occasionally interacting with customers and service engineers.
• Scheduling & Service Support: Assist in scheduling service engineers for equipment installs and services and redirecting inquiries to the appropriate departments.
• Reporting & Administration: Work closely with the team on reporting tasks and support general office administration as needed.
• Collaboration with Management: Report to Service Manager on scheduling, quotations and operational needs.

Qualifications

• 2-5 years of solid experience with SAP
• Proficiency in Microsoft Office, including Microsoft Project, to support scheduling service engineers
• A plus if you are familiar with Camos
• A team player fostering a collaborative culture
• Ability to juggle multiple priorities and support both customers and internal teams efficiently
• Ability to work closely with sales, service, and warehouse teams
• Experience working in a cross-cultural setting
• Excellent communication and problem-solving skills

About AGRAMKOW US Inc.
AGRAMKOW US Inc. is a subsidiary of the Danish company AGRAMKOW A/S, which was founded in Denmark in 1977. AGRAMKOW specializes in innovative technology solutions for refrigeration and automation. Our systems serve automotive, HVAC and appliance manufacturing industries worldwide. We prioritize data-driven production to enhance quality, productivity and decision-making for our customers.

Location: In-office in Greenville, SC, with potential for hybrid flexibility
Start date: As soon as possible
Compensation: Competitive compensation and benefits package
Travel: Approx. 5%

How to Apply
If you are interested in this position, please submit your resume and application by pressing the "Apply" button.

Contact
If you would like to know more about the position, please contact our external recruiting consultant, Birte Haakansson, at bih@slaterconsult.com. SlaterConsult is AGRAMKOW’s recruiting partner for the position.

AGRAMKOW US Inc. is an equal opportunity employer, adhering to EEOC guidelines. We maintain a drug-free workplace and may conduct testing at any time.