M
Internship
On-site
Grand Rapids, Michigan, United States
Human Resource Intern

Mission Statement

Restoring hope and freedom through rehabilitation.
 

Diversity, Equity, and Inclusion:

Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect.

Summary:

Provides support and assist the Human Resources Department with a wide range daily tasks and projects related to Human Resources compliance, recruiting, employee benefits, and administrative responsibilities. This internship is designed to provide exposure to a variety of Human Resources initiatives that will help the intern obtain gainful knowledge and experience.

• Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.

• Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.

• Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.

• Trust in Each Other. Each employee knows that his/her co-workers can be trusted to make the right decision for our family, patients, staff and community.

• A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Essential Intern Responsibilities: The Human Resources internship will be tailored to match the intern’s skills and help in developing new skills in the Human Resources field. A sampling of job assignments and projects are listed below:

Compensation and Benefits
    • Conduct benefit enrollment and analysis
    • Educate employees on benefit choices
    • Special reporting, comparison and benchmarking projects

Human Resources

  • Exit Interview / analysis
  • Front Desk coverage
  • Organize Employee Files
      • Provide support and coordination of employee activities (i.e. awards banquet, monthly luncheons, etc.)
      • Recordkeeping including current and former employee recordkeeping, medical files, background check files
  • Research
  • Review I-9 files, criminal and background checks, reference forms and do proper close out for terminated employees
      • Scholarship Administration
      • Assist with various projects/tasks as needed

 

Customer Service Responsibilities:

Demonstrates excellent customer service behaviors consistent with organizational and departmental standards.  Consistently promotes teamwork and direct communication with co-workers.  Deals discretely and sensitively with confidential information. 

Responsibilities in Quality Improvement:

Contributes by identifying problems and seeking solutions.  Promotes patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Intern Qualifications (Knowledge, Education, and Training Requirements):

  • Must be currently enrolled in a college/university, seeking an undergraduate degree in Human Resources, Business Administration or a related field.
  • Handle sensitive and highly personal information daily, maintain confidentiality and discretion in a mature and non-judgmental manner.
  • Proficiency with Microsoft Office, including Word, Excel and Outlook. 
  • Proven ability to create graphs, forms and databases and summarize results.
  • Internet and web experience including social networking experience.
  • Competent language, spelling, and grammar skills with the ability to proof business documents.
  • The ability to demonstrate initiative and responsibility, perform multiple tasks, attend to detail, meet deadlines, adapt quickly to changes, and respond well to feedback.
  • Good interpersonal and telephone skills.
  • Physical Demands:
    • Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time)
    • Able to lift, carry, push, pull, up to 10 pounds occasionally
    • Able to sit for the majority of the time, but may involve brief periods of time involving walking or standing.
    • Able to use keyboard frequently (1/3 to 2/3 of the time)

Reporting Relationship:

Employment Specialist

                                                      

Academic Requirements and Work Schedule

40 Hours per week for a 12 week period. Actual hours and duration of internship will be determined at the time of position being awarded.

This is a 12 week unpaid internship.  The internship focus is on providing education and on-the-job training, and not actual employment. This training is considered a benefit for the intern, not Mary Free Bed Rehabilitation Hospital.  The intern position is not a replacement for regular staff and the intern should not expect to be entitled to a job once training is complete. A monthly stipend may be offered and is intended to cover basic needs, such as lodging, meals and transportation. 

  • This internship will promote learning for specific learning goals related to managing risk in health care administration as noted in intern essential functions above.
  • All Interns are supervised.
  • Interns are required to work a certain number of hours but intern supervisor will work with each intern to be sure the hours do not conflict with academic participation in classes.
  • Each Intern will receive a formal evaluation midway and at end of internship time period in relation to each interns specific learning goals.
  • Mary Free Bed may work with each interns academic institution to determine academic credit that can be earned, but that is not a requirement. Mary Free Bed Rehabilitation Hospital reserves the right determine that requirements for complying with academic requirements for internship credit are beyond what the supervisor or department can reasonably provide.

All interns are expected to follow all policies and procedures of Mary Free Bed Rehabilitation Hospital. Failure to follow Mary Free Bed Rehabilitation Hospital policies and procedures can lead to disciplinary action up to and including termination of the internship.  If an intern is terminated the stipend may be reduced by proration to the date of termination.

The above statements are intended to describe the general nature and level of work being performed by employees in this classification.  If you require a reasonable accommodation to perform the essential functions of this position, you must request accommodation in writing, within 182 days after you know or should know of the need for accommodation.

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