Responsibilities
Front of the House at The Porch Restaurant, Tiki Hut, beach and pool
Take and deliver food and beverage orders to guests relaxing by the beach, bar, pool, or restaurant
Help set up beach chairs, umbrellas, games, and other amenities to enhance guest comfort
Provide information and assist with guest requests
Properly maintain and stock service areas to the highest standard of cleanliness
Back of House in the Kitchens
Support culinary operations by helping with food preparation, setup, and plating
Ensure cleanliness, organization, and efficiency in storage areas and workspaces
Collaborate with chefs and F&B staff to meet guest dining expectations
Events, Weddings, and Banquets
Assist with the setup, coordination, breakdown, and service of resort events, including weddings, conferences, and special celebrations
Greet guests, handle seating arrangements, and provide on-site support to ensure seamless event execution
Work with the event coordinator to manage schedules and troubleshoot any last-minute challenges
Front Desk
Assist with check-ins, check-outs, and guest inquiries at the front desk
Handle reservations, room assignments, and guest requests with professionalism and a friendly attitude
Maintain the lobby’s appearance, ensuring a welcoming environment for guests
Provide local recommendations and assist with concierge services
Housekeeping
Assist in cleaning and refreshing guest rooms, including making beds, dusting, and vacuuming
Replenish amenities such as toiletries, towels, and linens to maintain a high standard of service
Report any maintenance issues, lost items, or guest requests to supervisors promptly
Ensure public spaces are tidy, well-stocked, and presentable at all times
Requirements
A positive attitude, playful disposition, and willingness to learn across multiple areas
Flexibility to adapt to varying schedules, including weekends and holidays
Strong communication and problem-solving skills, with a guest-first mindset
The ability to work on your feet for extended periods, outdoors in beach or pool environments
Capable of lifting 25 pounds